Rebuilt a stuck two-sided marketplace — supply onboarding time dropped 91%
A regional services marketplace was bleeding supply because onboarding took two weeks and the booking flow had eight steps. We rebuilt the seller pipeline and consumer booking in 5 months — without taking the live product down.
Client identity withheld. All figures, timelines, and tactics are from a real engagement.
What changed in 5 months.
Supply onboarding time
-91%
Mobile booking conversion
+4.3x
Monthly GMV
+200%
Engineering velocity (PRs/wk)
+580%
What they were up against.
- 1
Two-week supply onboarding was killing acquisition — 60% of sellers never finished
- 2
Booking flow had 8 screens; mobile conversion was 4%
- 3
Tech debt was so deep the prior team refused to ship anything net-new
- 4
Live product couldn't take downtime — GMV was still growing 12% month-over-month
How we shipped their product.
Step 01
Strangler-fig rebuild
Stood up a new Next.js front-end behind the same domain and migrated routes one at a time. Old monolith stayed live until the last route flipped.
Step 02
Seller onboarding in 4 steps
Replaced the 14-step intake with a 4-step flow plus Stripe Connect identity verification — most sellers finish in under 15 minutes now.
Step 03
Mobile-first booking
Collapsed 8 booking screens to 3 with smart defaults and saved-state. Mobile conversion rate quadrupled in the first month after rollout.
Step 04
Observability before features
Wired in OpenTelemetry, error budgets, and a real on-call rotation. Engineering team started shipping daily by month three.
What it meant for the business.
Zero downtime through a full front-end and onboarding rebuild
Supply grew 3.1× in the 90 days after the new onboarding shipped
Internal engineering team adopted the new stack and now ships independently
Marketplace closed a Series B priced on the post-rebuild numbers
"Envert rebuilt our marketplace under us while it was flying. The new product is faster, cleaner, and the team we have today actually wants to ship on it."
— VP Engineering, regional services marketplace
Want this for your marketplace product?
Every engagement starts with a free 30-minute audit of your market. We surface technical risks, name the smallest billable wedge, and tell you honestly if we are the right team.
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